What/How it runs WIM, daily 8:10PM, W_HeatUploads HeatDepts.kni HeatDeptsINFOR.knx HeatEmployeesINFOR.knx Parent process none Child process Two files ingested into HEAT database tables for Employee info. The import process into HEAT is scheduled daily at 1:15am on the Ivanti hosted HEAT server. There also is a moveit "HEAT Daily File Move" that runs at 9:00pm daily that moves the 2 output files from the ouput location to \\fghuser\fghelpdesk$ Input system/files Lawson dbase tables Output system/files fgh\pub\FGH\Common\HelpDesk\deptheadexport.csv fgh\pub\FGH\Common\HelpDesk\emplheatexport.csv Automation none ARCHIVE none Hard Coding ACTIVE_FLAG = 'A' and PROCESS_LEVEL NOT IN ('FGH2', 'FGHRP', 'HCHEX') EMPLOYEE.emp_status not in ('00','T1','T2','T3','T4','T5','T6','T7','T8','T9') Contacts Lawson Team, Ruth and Lynn DOWNTIME none required can run early, late, not at all, or multiple times. doesn't matter, just refreshes employee contact data.